- FAQ’s
Frequently Asked Questions
Find the answers from our list of frequently asked questions.
- Frequently Asked Questions
We Left No Questions Unanswered
Here is our list of frequently asked questions along with answers provided by the team.
Yes, we use eco-friendly and non-toxic cleaning products that are safe for both your home and the environment. We prioritize our customer's health and safety and deliver top-quality cleaning results.
You have to choose our service from available slots. We recommend contacting us early in the day so we can schedule our team accordingly. Please feel free to reach out, and we'll do our best to meet your requirements promptly!
You can easily book a SeaPalmz cleaning service over the phone, or through our website’s booking system. The system will show you available slots so you can easily pick one.
Of course, all our cleaners are highly trained professionals with extensive experience in cleaning various types of spaces.
Yes, we offer both one-time deep cleaning services as well as regular cleaning packages. You can choose the frequency that works best for you, whether it’s weekly, bi-weekly, or monthly.
Our apartment cleaning service includes detailed cleaning of the kitchen, bathrooms, living areas, and sleeping areas. We perform general dusting, floor cleaning, mirror and chrome fixture cleaning, surface wiping, and more. We follow our Detail-Clean Rotation System to ensure a deep clean every time.
The Detail-Clean Rotation System begins with a thorough cleaning of your entire apartment over the first two sessions. The first cleaning focuses on the kitchen and bathrooms, while the second session ensures detailed cleaning in all living and sleeping areas. After that, we maintain this high-level cleaning on a rotating basis with each visit.
Sofa cleaning helps remove dust, dirt, allergens, stains, and odors from your upholstery, keeping your furniture looking and smelling fresh. Regular cleaning extends the lifespan of your sofa and improves indoor air quality.
Our mattress cleaning process includes inspection, vacuuming, stain treatment, deep cleaning (through methods like steam cleaning), deodorizing, and sanitizing. We remove allergens, dust mites, stains, and odours to ensure your mattress is fresh and hygienic.
Carpet and rug cleaning helps remove deep-seated dirt, allergens, stains, and odours. Professional cleaning extends the lifespan of your carpets, improves air quality, and helps maintain a clean, healthy living environment.
Steam cleaning uses high-temperature steam to deeply clean carpets, upholstery, tile, grout, and other surfaces. It eliminates dirt, stains, allergens, and bacteria, all without the use of harsh chemicals. Steam cleaning also has a quick drying time and helps neutralize odours.
Absolutely! We offer deep cleaning services for offices, clinics, and commercial spaces, ensuring that your work environment remains sanitized and healthy. Please contact us for customized packages suited to your business needs.
We serve all areas within Dubai even in Sharjah. Contact us to check if we provide service in your specific location.
Don’t worry about that, our cleaners are very professional about their dedicated work. However, we can only recommend you clear personal items or valuables from the work area to ensure a smooth and efficient cleaning process.
Got Any Other Question?
Our Customer care team is waiting to serve your queries, let us know your questions.
